Current processing time for orders is 2-5 business days.

Items on backorder may take up to three weeks to be posted. Please select alternatives or express post if your order is time sensitive.

Free postage for orders over $150 (up to 5kg). Please select at checkout.

Free local delivery for orders $50 and over.

Wholesale

Artisan Soap Works welcomes wholesale enquiries from retailers who hold a current ABN. If the below terms & conditions are suitable for your business needs and you are interested in a partnership with Artisan Soap Works, please forward the following information or give us a ring.

  • your location and type of shop (shop front, online, accommodation etc)
  • how would our products fit into your current range
  • what products are you interested in
  • will you require custom products or special packaging
  • expected turnover (approx how many product at each time, order frequency)

Artisan Soap Works reviews the wholesale terms & conditions regularly and upon negotiation may accept orders that differ from below terms.

 

Terms & conditions

Artisan Soap Works is not registered for GST. The below terms apply for resale including Artisan Soap Works labels only, for private label wholesale or bulk orders without packaging please enquire.

Pricing

  • Artisan Soap Works does not recommend a retail price. Stockists are to set a retail price suitable for their retail environment, or alternatively they can follow pricing on the Artisan Soap Works website. Stockists are encouraged to not sell our products below our website pricing.
  • We offer soap at a wholesale price of 55% of the pricing on our website. Artisan Soap Works reserves the right to change website prices without notice when necessary as per manufacturing requirements.
  • Products packaged in jars, tins or shrink wrapping (bath bombs, shower steamers) are offered for wholesale at 60% of our website prices to fully cover the cost of packaging.
  • Artisan Soap Works sells all soap ‘naked’ (label only).
  • We offer branded soap boxes for our artisan bars at $1.50 each and recommend these for a busy retail environment to ensure integrety of each bar.
  • Soap such as salt bars, soap gemps, charcoal rounds can be shrink wrapped at 50c per soap wrapped or packaged in kraft window boxes with a charge of $1.50-$2 per box packaged.

 

Order limits & products available

  • Minimum order value for wholesale orders is $150 (wholesale) per order unless otherwise agreed.
  • If ordering soap, a minimum of six (6) bars of the same variation must be ordered (exception are salt bars where the minium is six (6) salt bars of any type).
  • Limits apply to each stockist as to how many product variations from each line can be ordered and stocked at one time. Stockists are still able to order quantities of each of the product variation they have selected as required.
  • Products can be rotated – different product variations can be ordered each time an order is being placed as long as limits as stated below are adhered to.
  • Limits are as follows:

o    Six (6) types of soap bars and two (2) types of other soap shapes;

o    Three (3) types of bath bombs;

o    Two (2) types of lip balm;

o    Three (2) types of scrubs;

o    Two (2) types of shower steamers; and

o    Others to be discussed.

  • During some of the winter months and times of high humidity bath bombs and shower steamers may not be available for wholesale due to our workshop not being fitted with air conditioning or dehumidifiers. We will advise when you are placing an order.
  • The following products are excluded from wholesale: soap balls, micro soaps, sample packs, tiny soap packs, soap dishes, crochet accessories, seasonal items (Santa’s coal, Easter items, Soap pencils, teacher gifts), gift baskets.
  • Custom orders (colours/scent/design) are available. The order minimum however will be a half to entire batch (please enquire for quantities as batch size different for every product). We reserve the right to request a deposit before any custom orders are made.
  • Testers for products like scrubs, lip balms and bath salts can be provided. The cost of the container/jar will be charged to the retailer ($1-$4). Artisan Soap Works can provide new product for freshening up of sample jars free of charge when a further order is placed.

 

Freight

  • Artisan Soap Works is based in Albany, Western Australia where there is only Australia Post or major freight companies such as Toll available. Artisan Soap Works usually uses Australia Post as carrier.
  • Stockists are welcome to arrange freight with their preferred provider if they can access better rates this way.
  • The retailer will pay postage/freight as charged by Australia Post/courier plus a packing fee of $10-$30 depending on order size/packaging required/time spent etc. Due to the fragile nature of most of our products, careful packaging when posting is required which consumes a lot of time and material, the packing fee not applicable for local deliveries/pickup.
  • On occasions your parcel can be taken to Perth to a central drop off point to reduce freight charges.
  • Local delivery within 10km of Albany CBD is available for a fee of $10.
  • Local pickup from our workshop is available free of charge.
  • Payment of invoices is required before booking the postage label and shipping/pickup/delivery. Different arrangements will be available once the stockist has established an order history.

 

Processing time

  • Two-three (2-3) weeks turnaround time to fill an order if everything is in stock.
  • Four-five (4-5) weeks turnaround if products that don’t cure have to be made (e.g. bath bombs, shower Steamers, scrubs).
  • Nine to ten (9-10) weeks turnaround time for soap custom orders and when soap is not in stock (to allow for making, curing and processing of soap).
  • Time frames stated are maximum times, usually orders get processed faster.
  • We will contact the retailer at the time when placing the order to inform of any wait times or to offer alternative products.

 

Marketing

  • The stockist is required to acknowledge Artisan Soap Works as the manufacturer of the products in any advertising that includes Artisan Soap Work products.
  • Since this is a business partnership we expect our products to be promoted on the stockists Facebook/Instagram channels. The stockist is required to tag @artisansoapworks and use the hastag #artisansoapworks.